We use cookies to give you the best possible experience on our website. You are free to manage this via your browser setting at any time or through the find out more link.
Find out more
Cookie Portal
Manage and find out more about the cookies used on this website.
View Cookie Settings

Accept All Cookies and Close
Close Without Saving
< Back
This website has 4 types of cookies:
Your preferences will not take affect until the "save and close" button is clicked. To view our cookie policy please visit our cookie policy page.
Strictly Necessary Cookies Used to help you move around the site and use its features. Without these cookies, it will be very hard to use the website.
Analytical/Performance Cookies Used to anonymously track visitors around the website so that we can improve your experience.
Functional Cookies Allows the website to remember your preferences and personalised your experience.
Targeted Marketing Cookies Allows adverts you see to be targeted to you and your interests.
Save and Close
< Back
< Back
Cookie Policy
< Back

Check the progress of an existing query

Use your reference number or search location and click on the issue to view its current status.

Enter the reference number:


Enter the postcode (without spaces e.g. CM11JR), town, street name or zoom in on the map:

Flooding and blocked drains
Manhole/drain/surface covers
Traffic Lights/Street Lights
Potholes and road surface
Pavements, kerbs & cycle paths
Public Rights of Way (PRoW)
White/yellow road lining or signs
Roadworks (Traffic Management)
Bus stops, bins, benches, barriers or bollards
Trees, bushes, weeds or verges
Obstruction or encroachment on highway land
Pothole Template
To submit a report you will need to zoom in until you can see house numbers and any reported issues.
Unable to locate this reference number.

This could be because:

The reference number entered is incomplete or incorrect - either try again or search using the location.

The system is updated every 24 hours - therefore if you only just submitted the enquiry please try again later.